The Frustrating Saga of the Missing Congost Ken

Introduction of Congost Ken:

In today’s interconnected world, online shopping has become a common practice. With just a few clicks, you can order products from anywhere in the world and have them delivered right to your doorstep. However, as many have experienced, not every delivery goes as smoothly as expected. In this blog post, we will delve into the frustrating tale of Ken, who ordered a Congost Ken from Spain two weeks ago but has yet to receive it. Let’s uncover the series of events that unfolded, leading to Ken’s exasperation.

Tropical Congost Ken

Ordering the Congost Ken:

Around two weeks ago, Ken placed an order for a Congost Ken doll from Spain. Excitement filled his heart as he eagerly anticipated the arrival of his long-awaited package. Little did he know that this would be the start of a frustrating journey.

The Elusive Delivery:

After a few days, I received a tracking link from the buyer, allowing me to monitor the progress of this package. With anticipation, I checked the tracking details regularly, hoping to see the status change to “Out for Delivery.” However, to my dismay, the tracking information showed that the package had already been delivered by last week Friday. Being home all day long I know this a pure lie having him delivered.

The Missing Postman:

I was puzzled by this information since I have been home all day on the supposed delivery date. I have eagerly awaited the arrival of the postman, but to my surprise, no one showed up. Determined to find out what had happened, I contacted the delivery service, DHL, to inquire about the situation.

The Blame Game:

When I reached out to DHL, they claimed that the postman could not find my doorbell, hence the failed delivery attempt. I couldn’t help but feel incredulous at this response. I knew for a fact that my doorbell was functioning perfectly fine. Unfortunately, lazy postmen seem to have become a standard problem in Germany, and I couldn’t help but wonder if this was the case in my situation as well. Speaking German has become a big problem to all the postmen somehow.

The Parcel’s Unexpected Journey:

Driven by frustration, I decided to take matters into my own hands. I diligently continued tracking the package and was surprised to discover that it had somehow ended up in Denmark in the last few days. In a last-ditch effort, I contacted DHL Denmark, hoping they could shed some light on the situation and assist me in retrieving his long-awaited Congost Ken.

A Disappointing Response:

To my dismay, DHL Denmark informed me that they were unable to help me as I had reached out to the wrong division of DHL. Frustration overwhelmed me as I realized I had been caught in a bureaucratic maze, unable to find a way out. The lack of proper customer service left me feeling exasperated and dissatisfied.


My experience with the missing Congost Ken serves as a reminder that even in today’s modern world, where online shopping has become the norm, there can still be hurdles and frustrations along the way. From lazy postmen to unhelpful customer service, the journey to receive a package can be much more complicated than expected. Let Ken’s story be a cautionary tale for all online shoppers and a reminder to stay patient when faced with delivery mishaps. I don’t know how this story will end. Today I got a feedback from DHL still stating that my address is not available!? What a nonsense! I hope I can get the seller to send her back to me again as soon as the Ken is back in Spain.

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